Refund Policy

Effective Date:1/1/2025 Last Updated: 3/8/2026

Welcome to Camacho Creatives (the “Website”). We strive to provide high-quality products to support family in Christ-centered parenting. On our digital products eBooks, all sales are considered final and non-refundable. Our physical products have a 30 day money back guarantee. However, we understand that issues may arise, and we are committed to customer satisfaction. Please review our refund policy below.

1. No Refunds on Digital Products

Due to the instant access nature of digital downloads, we do not offer refunds or exchanges once an eBook has been purchased. By completing a purchase, you agree to this policy.

2. Exceptions & Eligibility for Refunds On Digital Products

In limited circumstances, we may offer a refund or replacement under the following conditions:

  • Duplicate Purchases – If you accidentally purchase the same eBook more than once, we will issue a refund for the duplicate transaction.

  • Download Issues – If you experience technical difficulties that prevent you from accessing the eBook, we will assist you in resolving the issue. If the problem cannot be fixed, we may issue a refund.

  • Incorrect Product Delivery – If you receive the wrong eBook due to a system error, we will provide the correct product or issue a refund if necessary.

  • Defective Files – If the eBook file is corrupted or unreadable, we will replace it with a working version. If the issue persists, we may issue a refund.

To request a refund under these conditions, please contact us within 7 days of purchase.

3. How to Request a Refund

To request a refund, email us at camachocreatives@gmail.com with the following details:

  • Full Name

  • Order Number

  • Email Address Used for Purchase

  • Reason for Refund Request

  • Screenshots (if applicable)

We will review your request and respond within 3-5 business days.

4. Unauthorized Charge or Fraudulent Transactions

If you suspect an unauthorized charge, please contact your bank or payment provider immediately. We are not responsible for fraudulent transactions but will cooperate with financial institutions in their investigations.

5. Changes to This Refund Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our Website and purchases indicate your acceptance of the revised policy.

6. Contact Information

If you have any questions about our Refund Policy, please contact us:

Email: camachocreatives@gmail.com Address: 865 Golden Heights Dr, Galt, CA

By purchasing from our Website, you acknowledge and agree to this Refund Policy.